Thank you for making Kissel Uptown Oakland your home away from home year after year. We truly appreciate your loyalty and are delighted to know you continue to enjoy our excellent service, comfortable rooms, and inviting atmosphere. We can’t wait to welcome you back again soon!
Thank you for sharing your feedback, Ben. We’re glad to hear you enjoyed our comfortable beds, clean accommodations, and the friendly service from our team. We appreciate your comments about the curtains and will review your suggestion as we continue making improvements.
Thank you for your kind words! We’re so happy you enjoyed your stay at Kissel Uptown Oakland and appreciated our welcoming team and comfortable rooms. It’s great to hear you found breakfast delicious as well. We look forward to seeing you again soon!
Bruce, thank you for sharing your feedback. We're sorry your experience wasn't as expected, and we understand how important comfort and reliable service are for our guests. Your comments have been shared with our team to help us improve moving forward. We appreciate you taking the time to let us know about your visit.
Marika, thank you for sharing your experience. We're glad you enjoyed the hospitality of our welcome and valet team as well as the food and drinks at the downstairs bar. We understand the disappointment about the rooftop being unavailable and appreciate your feedback regarding service at the bar. Your comments are valuable and will be shared with our team to help us enhance future visits.
Jerry, thank you for sharing your feedback. We're glad you enjoyed the location and appreciated our excellent team. Your suggestions about nearby amenities and parking are very helpful, and we'll share them with our team as we look for ways to enhance the guest experience. We appreciate your input and hope you'll consider staying with us again.
Ivy, the team members at Kissel Uptown Oakland are glad you appreciated the lobby and their warm service. Your feedback about the water and cooling in your room is valued, and the team always strives to ensure comfort and convenience for every guest. It’s wonderful to know you enjoyed the neighborhood and had a pleasant overall experience at Kissel Uptown Oakland.
